Payments
Refunds, Upgrades, and Transfers
Use event-enabled change flows for existing regos.
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Availability depends on the event
Refunds, upgrades, and transfers are event-controlled. If a button is missing, the window may be closed, the feature may be disabled, your status may not qualify, or organizer review may be required first.
Refunds
Refund pages can ask for refund method, account details, add-on removal choices, and conditions acknowledgement. Some events apply administrative fees or tiered refund rules.
- Read the refund terms: Check window, method, fees, and whether add-ons can be removed.
- Enter accurate payout details: Mistyped account information can delay organizer handling.
- Submit once: Wait for organizer review before sending duplicate requests.
Upgrades and transfers
Upgrades can move you to a higher tier or add eligible items. Transfers can move an eligible rego to another attendee. Both may require payment differences, organizer review, or direct confirmation depending on event settings.