Event Day

What to prepare

Use this checklist before traveling so your pass, item details, and any work assignment are ready. Start with your own confirmed registration: an application, prefill, waitlist entry, or merchandise order does not automatically grant event entry.

Step 1: Check your registration before traveling

1. Sign in to Regosite and open the correct event record in Transactions.
2. Read its current payment and confirmation status. Pending payment or submitted proof is not confirmed entry.
3. Open your confirmed rego or dealer pass when available. Keep its reference accessible and protect its QR.
4. Check arrival, identification, age, and collection instructions.
5. If working, confirm your published shift time and location.
6. Charge your device and bring documents requested by the organizer.

Prepare before traveling if connectivity may be poor. A previously viewed page can show last-known information while checking current records; make sure the current check succeeds.

Step 2: Prepare your pass and arrival details

Open the confirmed Event Rego or Dealers Den Rego pass. Check its event name, keep its reference accessible, and protect its QR. Read the organizer’s venue, arrival time, identification, age-check, and collection instructions. Charge your device and bring requested documents.

Step 3: Check items and work assignments

Review inclusions supplied with your package and add-ons selected separately. Keep shop orders separate from registration items. If working, read the published shift’s date, event timezone, location, and notes. Ask your lead about unclear or missing assignments before traveling.

Choose the guide for your event-day task

• Check-in and inclusions: entry and saved item records.
• Wallet passes and QR codes: confirmed passes and Google Wallet availability.
• Staffing and volunteering: published rosters and permitted tracking.
• Pawsports: credentials, history, stamps, and lost reports.
• Claim shop orders: separate merchandise collection.

After the event, use Send Event Feedback for its offered feedback action and privacy choices. Availability and questions depend on the organizer. Feedback does not replace a payment, registration, or urgent support request.

If something is missing

Check your account and event, then let the latest information load or use its retry. Ask the event team about unconfirmed entry, missing collection details, or an unpublished schedule. Use contact support to prepare the right information for help.