Communication Settings

Choose which account and event emails you want, and whether to receive optional SMS announcements. You can change these preferences later. Your saved event records remain in your account regardless of these choices.

Before you start

Sign in. If you want SMS announcements, check that your mobile number is current in Profile preferences. Selecting SMS does not guarantee that your number is eligible or that a message will be delivered.

Set your email and SMS preferences

1. Open Communications

Go to Settings → Communications. Wait for your current preferences to load so you can see what is already selected.

2. Read each email category

Use the switches to choose the categories you want. Think about the records you actively use: someone waiting for a Dealers Den decision will usually want to keep application updates easy to notice.

Category	What it covers
Rego updates	Registration confirmations, changes, reminders, and event updates.
Application updates	Dealers Den, vollie, and activity review messages.
Payments and records	Receipts, payment follow-up, refunds, and transaction changes.
Social account updates	Friends, linked-account, and attendee social updates.
Announcements	Optional Furries PH and event email announcements.

For example, if you want event-registration reminders but fewer optional announcements, keep Rego updates selected and change Announcements to your preferred setting.

3. Choose SMS announcements separately

Review SMS announcements. This is a separate choice from email announcements, so changing one does not make the same choice for the other. Check your phone details if you intend to use it.

4. Save your choices

Choose Save preferences and wait for the saved confirmation. Switching a setting alone does not save it. If you change another switch while a save is running, wait for that save to finish and save the newer edits too.

If you see Earlier changes saved. Save again to apply your newer edits, choose Save preferences again to apply the choices now shown.

5. Confirm the result

Review the selected categories after saving. If you return later, check that your saved choices appear before making another change.

Expected result: your communication preferences are saved. Required security emails, such as sign-in links, password resets, MFA prompts, and essential account messages, are still sent.

Keep track of important actions

Preferences do not complete an event task. Check Notifications, your Transactions, or your Applications when waiting for a result. Opening an email or marking a message read does not accept a waitlist offer or submit a form.

Common problems

Problem	What to do
Preferences did not change	Check that you chose Save preferences and received confirmation. Save newer edits again when prompted.
Expected email is missing	Check spam, the chosen category, and the underlying account record. Email delivery alone is not proof of the record’s status.
SMS does not arrive	Check the saved SMS preference and profile number. Eligibility and delivery can vary.
Security emails still arrive	Required account-security messages continue regardless of optional preferences.
Page cannot load current choices	Use the offered retry and wait for the current preferences before saving.

Next steps

Read Notifications for inbox actions, or Profile and fursonas to update your contact details.