Sign In and Create an Account

Use this guide to get into your own attendee account, create your first account, or reset a forgotten password. Keep the same account for your event records so you can find them later.

Before you start

Have access to your email inbox. If you already use an authenticator app for this account, keep that device nearby. A passkey only works after you have added one to your account. Complete any security check shown on the page before sending a request.

Sign in with an email code

1. Open sign-in and enter your email

Open Sign in to RegoSite and choose Use passwordless login if another method is selected. Enter the email associated with your account. Check spelling before continuing; a code sent to the wrong address cannot sign you into your account.

2. Request a sign-in code

Complete the displayed security check, then choose Send sign-in code. Leave Regosite open while checking your inbox. Look in spam or junk if the message does not appear.

3. Enter the newest six-digit code

Copy the six-digit code from the latest message into Regosite and choose Verify code. Enter it on Regosite, not into a reply to the email. If you requested several codes, start with the newest message.

Use Resend code and complete the check again when offered. Use Use a different email if you mistyped the address. These controls help you correct the request without creating another account.

4. Finish any additional check

If Regosite requests an authenticator code, open the authenticator app you enrolled and enter its current six-digit code. After signing in, Regosite can return you to the event or page you were opening. Finish profile setup if prompted.

Sign in with a password or passkey

1. Choose the method you already use

For a password, select Use password, enter your account email and password, complete the security check, and choose Sign in.

For a passkey, select Use passkey, complete the check, and follow your device’s prompt. Your device may ask for its unlock method or for you to choose a saved passkey. Use a passkey connected to this account.

2. Check where you arrive

You should see your account page or the task you started. If you arrive somewhere else, reopen the event or use Transactions to find an existing record. Signing in by itself does not register you for an event.

If passkeys are unavailable on your browser or device, use the email-code or password option. A required authenticator challenge may still appear after another sign-in method.

Create your first account

1. Choose Create an account

From sign-in, choose Create an account. Use an email you can reliably access for confirmation, recovery, and event messages.

2. Choose a password and submit

Enter your email and a password with at least six characters, including a lowercase letter, an uppercase letter, a number, and a symbol. A longer, unique password is easier to keep separate from other accounts. Complete the security check and choose Create account.

3. Confirm your email

Open the confirmation message and follow its link as supplied. Keep the link private. If confirmation is required, creating the account is only the first step; complete confirmation before expecting normal access.

4. Sign in and complete your profile

Return to sign-in when needed, then follow Profile and fursonas. Add your personal details, address, and any requested security method before returning to the event.

Expected result: you have an account you can sign into. You still need to submit the event’s own registration or application.

Reset a forgotten password

1. Request a reset email

Choose Use password, then Forgot password? Enter your account email and choose Send reset link. Complete any check the page requests. Check the inbox and spam folder for the newest recovery message.

2. Open the link and choose a new password

Open the newest recovery link. Regosite checks whether it is still valid before allowing a change. Enter the new password and repeat it in the confirmation field. Follow the displayed password rules.

3. Complete the authenticator check when asked

An account with multi-factor authentication may need its enrolled authenticator’s current code. Enter that code, then choose Set new password or Verify and set password, depending on the page shown.

4. Sign in again

Wait for the successful change, then sign in with the new password. Update your own password manager if you use one. An expired or invalid link needs a fresh reset request.

Common problems

What you see	What to try
No email arrives	Check the address, spam folder, and newest message; use the offered resend control.
Security check expired	Complete a fresh check before submitting again.
Authenticator code rejected	Use the enrolled app’s current code; wait for a fresh one if the old code is about to change. Check your device’s time settings.
Lost authenticator	Follow account recovery guidance. A reset email does not bypass the required authenticator.
Sign-in keeps returning to sign-in	Allow Regosite’s site storage and required cookies, reload, and use the latest email. Check that you are on the correct site.
Signed in, but records are missing	Check that this is the email you used for the registration or purchase. Avoid creating duplicates while checking.

Next steps

Use the first-time checklist, or return to your event. Never include passwords, codes, recovery links, or authenticator setup secrets in a support message.